Privacy Policy, Terms of Service, and Inclusiveness Statement

Hiraeth Hope & Healing, Inc.®

Hiraeth Hope & Healing, Inc.® is committed to handling information responsibly and maintaining clear standards for participation, access, and use of our website and services. This page explains how personal information is collected and used, outlines expectations for community engagement, and describes the terms that apply when interacting with our organization.

Privacy Policy

Our Privacy Commitments

We collect personal information only when it is necessary to provide services, respond to inquiries, process registrations or donations, or meet legal and administrative requirements. We do not request information that is unrelated to these purposes.

Personal information is not sold or rented. Information is shared only when required to deliver services, comply with applicable law, or protect organizational rights and responsibilities. Information is retained only for as long as reasonably necessary.

Individuals may request access to, correction of, or deletion of their personal information by contacting info@hiraethhopeandhealing.com.

Website Visitors

We collect limited, non-identifying information from website visitors, such as browser type, language preference, referring site, and access times. This information is used to understand general usage patterns and improve site functionality.

IP addresses may be collected for security and administrative purposes and are disclosed only when legally required.

Personally Identifying Information

Certain activities, such as event registration, donations, newsletter sign-ups, or direct contact, require the submission of basic personal information. Providing this information is voluntary, though declining to do so may limit access to some services.

Reasonable safeguards are used to protect personal information from loss, misuse, or unauthorized access.

Payment information is processed through third-party providers and is not stored directly by Hiraeth Hope & Healing, Inc.®.

Cookies

Cookies may be used to support site functionality and user experience. You may disable cookies through your browser settings, though some site features may not function as intended.

Business Transfers

If Hiraeth Hope & Healing, Inc.® is reorganized, merged, or dissolved, user information may be transferred as part of that process, subject to applicable law.

Community Guidelines & Inclusiveness Statement

Hiraeth Hope & Healing, Inc.® is committed to providing a respectful and welcoming environment for individuals impacted by family separation, donor conception, unexpected parentage discovery, and identity-related life experiences.

Participation in our spaces requires conduct that is respectful and non-harmful. Discrimination, harassment, hate speech, or exploitative behavior is not permitted. We reserve the right to remove individuals whose behavior compromises community safety or violates these standards.

Website Content Protection & Use

All content on this website, including text, graphics, logos, images, downloadable materials, and event materials, is the property of Hiraeth Hope & Healing, Inc.® and is protected by applicable copyright laws.

Content may not be reproduced, distributed, modified, or used without prior written permission. Unauthorized use may result in takedown requests or other appropriate legal remedies.

Terms of Service

By using this website or participating in services offered by Hiraeth Hope & Healing, Inc.®, you agree to comply with these terms, respect community guidelines, and refrain from unauthorized use of website or event materials.

Code of Ethics

Hiraeth Hope & Healing, Inc.® is committed to conducting its work with integrity, accountability, respect, transparency, and responsible stewardship. Board members, officers, volunteers, facilitators, advisors, committee members, Helix Hearthkeepers, and others acting on behalf of the organization are expected to uphold these principles.

Those representing Hiraeth Hope & Healing are expected to:

  • Act honestly and in the best interests of the organization and the community it serves.

  • Treat community members with dignity and respect and maintain appropriate personal and professional boundaries.

  • Protect confidential, personal, and sensitive information entrusted to the organization.

  • Disclose actual or potential conflicts of interest and avoid using an organizational role for improper personal benefit.

  • Use donations, funds, property, and other organizational resources responsibly and only for authorized purposes.

  • Communicate honestly about Hiraeth Hope & Healing, its programs, finances, fundraising, and use of contributions.

  • Respect the privacy, autonomy, and lived experiences of community members, particularly when handling sensitive information related to adoption, donor conception, unexpected DNA discoveries, search and reunion, and family separation.

  • Refrain from discrimination, harassment, exploitation, retaliation, or abuse of organizational authority.

  • Comply with applicable laws and Hiraeth Hope & Healing policies.

  • Conduct fundraising ethically and steward donor contributions responsibly, including honoring accepted gift restrictions, protecting donor privacy, and accurately representing how contributions support Hiraeth Hope & Healing's charitable work.

Concerns regarding potential ethical violations may be reported to organizational leadership or the Board of Directors. Retaliation against anyone who raises a good-faith concern is prohibited.

Violations may result in appropriate corrective action, including removal from an organizational role or activity. The Board of Directors retains oversight of these ethical standards.

Policy Updates

This page may be updated periodically. Continued use of the website or services indicates acceptance of the most current version.

Last updated: September 2026
Contact: info@hiraethhopeandhealing.com